Dotedison (“Dotedison,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a form, communicate with us, use our services, or participate in our SMS/text messaging program.

1. Information We Collect

We may collect the following types of information:

• Your name, business name, email address, phone number, mailing address, and other contact information you provide.
• Information submitted through contact forms, questionnaires, surveys, booking pages, job applications, or other website forms.
• Information related to your account, projects, requests, preferences, and use of our marketing or related services.
• Billing or payment information when necessary to provide services. Payment information may be processed by third-party payment processors.
• Communications you send to us, including emails, text messages, form submissions, and customer support requests.
• Technical information, including your IP address, browser type, device type, operating system, referring website, pages visited, and general website activity.
• Information collected through cookies, analytics tools, advertising technologies, and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries, requests, and customer support needs.
• Provide, operate, manage, and improve our services.
• Communicate with prospective and current clients.
• Schedule consultations, meetings, and service-related appointments.
• Manage client projects and business relationships.
• Send service updates, reminders, follow-up communications, newsletters, promotional messages, and other marketing communications.
• Personalize and improve your experience on our website.
• Measure website activity, advertising performance, and marketing effectiveness.
• Protect our website, systems, clients, and business from fraud, misuse, or security threats.
• Comply with applicable laws, regulations, legal processes, or governmental requests.
• Carry out any other purpose disclosed when the information is collected or with your consent.

3. SMS/Text Messaging

When you provide your phone number and affirmatively opt in to text messaging, you consent to receive automated follow-up, reminder, service-related, and promotional text messages from Dotedison at the phone number you provided.

• Message frequency varies.
• Message and data rates may apply.
• Consent to receive marketing text messages is not a condition of purchasing goods or services.
• You may opt out at any time by replying STOP.
• After opting out, you may receive one final message confirming your request.
• For assistance, reply HELP, email [email protected], or call 205-332-3728.
• Wireless carriers are not responsible for delayed or undelivered messages.

4. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Keep the website functioning properly.
• Understand how visitors use the website.
• Remember preferences.
• Measure website traffic and marketing performance.
• Support advertising and remarketing activities.
• Help protect the website from fraud and unauthorized activity.

You may adjust your browser settings to reject or remove cookies. Disabling cookies may affect the operation of certain website features.

5. How We Share Information

We do not sell your personal information.

We may disclose information in the following circumstances:

• To service providers, contractors, and technology partners that help us operate our website, deliver services, process payments, manage communications, analyze performance, or support business operations.
• To professional advisers, such as attorneys, accountants, or insurers, when reasonably necessary.
• To comply with applicable law, a court order, subpoena, legal process, or lawful governmental request.
• To protect the rights, safety, property, and security of Dotedison, our clients, website visitors, or others.
• In connection with a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction.
• With your direction or consent.

We do not share mobile information with affiliates or unrelated third parties for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information and the reason it was collected.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

8. Data Security

You may contact us to request that we:

• Provide access to certain personal information we maintain about you.
• Correct inaccurate or incomplete information.
• Delete certain personal information, subject to applicable legal and business recordkeeping requirements.
• Update your communication preferences.
• Stop sending marketing emails.
• Withdraw your consent to receive marketing text messages.

You may unsubscribe from marketing emails by using the unsubscribe link included in those emails. You may opt out of text messages by replying STOP.

Depending on where you live, applicable law may provide additional privacy rights. We may need to verify your identity before completing certain requests.

9. Third-Party Websites and Services

Our website may contain links to websites, social media platforms, applications, or services operated by third parties. This Privacy Policy does not apply to the privacy practices of those third parties.

We encourage you to review the privacy policies of any third-party website or service you use.

10. Children’s Privacy

Our website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal obligations.

When changes are made, the updated policy will be posted on this page and the “Last Updated” date will be revised. Your continued use of the website after an update constitutes acknowledgment of the revised policy.

12. Contact Us

For questions about this Privacy Policy, our information practices, or a privacy request, contact:

Dotedison
215 Richard Arrington Jr Blvd N
Birmingham, AL 35203

Email: [email protected]
Phone: 205-332-3728